Mercer County neighbors caring for neighbors

A friendly voice.
A daily connection.

Mercer Cares is being built to connect participating older adults with trained community volunteers for a friendly daily phone call—helping neighbors feel connected, supported, and remembered.

Older adult enjoying a friendly phone conversation at home
One call a day can make a difference.Representative photo
DailyDependable connection
LocalMercer County neighbors
CaringVolunteer training planned

A thoughtful, consistent process

How Mercer Cares would work

01

Enroll

An older Mercer County resident, or an authorized family member, signs up and chooses a daily call time.

02

Daily check-in

A trained volunteer calls from the designated Mercer Cares location using a program-provided phone.

03

Listen and connect

The volunteer checks on the resident and helps connect them with approved community resources when needed.

04

Try again

If there is no answer, the missed call is documented and another call is attempted about one hour later.

05

Follow the safety plan

If the second call is unanswered, the resident's approved escalation plan is followed.

For older residents and families

Would a daily call bring peace of mind?

A dependable daily conversation can provide connection for an older adult and reassurance for the people who care about them.

The enrollment request collects only the contact and referral details needed for an administrator to review the request and assign it to the right county program.

Who may benefit?

  • Older adults living alone
  • People who value a daily conversation
  • Families seeking an added layer of connection
  • Residents who may need help finding local services
Enroll a seniorRequests will be reviewed before anyone is added to a volunteer call list.

Give a little time. Make a real difference.

Be the call that counts.

Once approved and trained, volunteers will make friendly check-in calls, document completed and missed calls, and follow the program's resource and safety procedures.

A good volunteer is:

DependablePatientKindA good listenerComfortable by phoneReady to learn

The volunteer portal is private. Sign-in access is limited to approved volunteers and administrators.

Help Mercer Cares grow

Stay informed.

Share your interest as a volunteer, community partner, or supporter. Senior enrollment requests can be submitted securely through the enrollment link above.

Program contact details coming soon

Phone: To be announced

Email: To be announced

Location and hours: To be announced

Do not use this website or enrollment form for emergencies. For an immediate emergency, call 911.